Accepted statuses of online orders
All online orders from accepted eReceipt Retailers can be scanned into your Fetch app only after their status has been updated to "Delivered". The purchases that are only labeled as "Ordered" or "Shipped" will not be recognized and will not award you with points at that time in the transaction. Once the order status reaches "Delivered", you can go ahead and try scanning for it!
If your eReceipt accounts are not yet connected to your Fetch app, please check out this Help Center article: Connecting Your Email and Amazon Accounts, and Scanning for eReceipts