How Do I Redeem a Reward With Fetch?
Step 1:
Tap the Rewards tab located at the bottom of the screen and search for a reward within the Categories, or by using the search field that will appear after tapping View All
Step 2:
Once the reward you'd like to redeem is found, tap on the monetary value you'd like to go with and make sure you have enough points for it.
- A minimum of 3,000 points are needed to redeem most rewards. If you have enough points for a monetary value, it will be circled in orange
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Please note that if this is your first redemption, or if you have not used 3,000 or more points in the past to redeem a reward, only $10, $25, and $50 rewards will be available for you to redeem. Once you redeem a reward worth $10, $25, or $50, you will have the opportunity to redeem $3 and $5 rewards on all redemptions after that!
Step 3:
Click the "Get My Reward" button at the bottom of the screen while on the reward you
wish to redeem. A second message will appear asking you to confirm that the selected reward is correct, and if it is, you can select "Use points for reward"
- You will also notice a message in the confirmation box that says, "For the security of your account, redemptions may take up to 3 days to process." As an extra precaution, your reward may require additional time to process. For more information, you can check out this article: 3-Day Reward Redemption Delay
Step 4:
After confirming the selection, your reward will begin to process.
Step 5:
Once it is finished processing, you will receive a notification saying your reward is ready, at which point you can go to your My rewards section of the Rewards tab and find your reward there
Step 6:
Select the reward that you redeemed and follow the instructions to finish activating the reward through the associated vendor/company. The gift card won’t be complete/active until you finish this step.
- Please note that some rewards, such as the Amazon reward in the example pictured above, will require you to enter a security code to get the reward code. For more information on this, please see this article: Rewards That Require Security Codes
Enjoy your reward!