How do I redeem a reward?
To redeem a reward:
- Tap the Rewards tab located at the bottom of the screen and search for a reward within the Categories, or by using the search field that will appear after tapping View All
- Once the reward you'd like to redeem is found, tap on the monetary value you'd like to go with and make sure you have enough points for it.
- A minimum of 3,000 points are needed to redeem most rewards. If you have enough points for a monetary value, it will be circled in orange
Please note that if this is your first redemption, or if you have not used 3,000 or more points in the past to redeem a reward, only $10, $25, and $50 rewards will be available for you to redeem. Once you redeem a reward worth $10, $25, or $50, you will have the opportunity to redeem $3 and $5 rewards on all redemptions after that!
- Click the "Get My Reward" option at the bottom of the screen while on the reward you
wish to redeem. A second message will appear asking you to confirm that the selected reward is correct, and if it is, you can select "Use points for reward"
- You will also notice a message in the confirmation box that says, "For the security of your account, redemptions may take up to 3 days to process." As an extra precaution, your reward may require additional time to process. For more information, you can check out this article: 3-Day Reward Redemption Delay
- After confirming the selection, your reward will begin to process.
- Once it is finished processing, you will receive a notification saying your reward is ready, at which point you can go to your My rewards section of the Rewards tab and find your reward there
- Select the reward that you redeemed and follow the instructions to finish activating the reward through the associated vendor/company. The gift card won’t be complete/active until you finish this step.
- Please note that some rewards, such as the Amazon reward in the example pictured above, will require you to enter a security code to get the reward code. This can be done by copying the security code you see on this screen, then pasting it to the next screen you see after you tap View gift card
- Once the security code is successfully entered, you will receive the redemption code needed to use your reward!
- Enjoy your reward!