Redeeming Visa Rewards
Fetch is happy to offer you the option to redeem your points for Visa rewards! Visa rewards are a little different than many of the other rewards in the app because you are given the option to redeem a digital version of the reward or a physical version!
After your Visa reward has finished processing in the Fetch app and is ready to be redeemed, you will receive a confirmation email with the selected reward details. If there are any further instructions to use the reward, they will be included in the email. You must select your desired Visa card within 4 months from the date the email was sent. After those 4 months, your right to the payment will expire.
To see if the Visa reward is done processing, tap on the Rewards tab, then select My rewards. Locate the Visa reward on that screen, and if the status of it is "Reward ready", you're good to go and can choose from a physical or digital option!
- If you choose to have a physical Visa card, you will be asked to enter the physical address that you'd like the card sent to. The physical Visa card can be used in stores that accept Visa debit. Please note that if you opt for the physical card, Visa does charge you a $3 shipping and handling fee which will be deducted from the card itself. Fetch does not have any control over that fee, unfortunately. Please allow 7-10 business days for your Visa card to be delivered.
- If you choose to have the digital Visa card emailed to you, the Visa card will be sent to the email address entered upon redemption. The digital Visa cards, once obtained, can be used online where Visa is accepted. Please note that for most websites, the value of the purchase needs to be lower than the value of the digital gift card itself to cover the entirety of the order in a single transaction.
The verification code that MyDigitalWallet sends to your email needs to be used within 10 minutes of requesting it, so please be sure you're using it in the allotted time. Also, please be sure to check your spam/junk folders for an email with the subject line: Your Identity Verification Code.
If you're still unable to find your verification email, please reach out to MyDigitalWallet directly. You can reach them by calling 877-325-8444 or contacting them online at the following link: MyDigitalWallet - Contact Us
Once you have your Visa reward, you'll have 7 months to use your Visa Prepaid Card wherever Visa debit is accepted. If you would like more information on how to use it, you can find details about it here: How do I use a virtual Visa Prepaid Card and Mastercard Prepaid Card?