Fewer Points Received From a Fetch Shop Purchase Than Expected
Did you receive fewer points than expected on a recent Fetch Shop order? There could be a few reasons why.
Changes to order
If an items is returned, exchanged or unable to be fulfilled by a retailer, this may impact the amount of points awarded.
Points awarded on subtotal
Fetch Shop does not count the total spent on the whole order. Only the subtotal of eligible Fetch Shop purchases before taxes, discounts and shipping and handling determines how many points you are awarded.