How to Correct Receipts and Get Missing Points
Notice a mistake on a recent receipt? You can get your missing points quickly by making corrections within three days of submission.
Follow these steps:
- Tap your point balance in the top-right corner of the app.
- Find the receipt you want to correct in your point history, or tap the receipt icon. You can also search by submission date.
- When viewing the receipt, scroll down and tap Correct receipt.
- Tap the item you'd like to correct, then tap Select product. You can also find the item by tapping Scan barcode and scanning the product's barcode.
- If the exact item can not be found, use the generic brand associated with the item.
- If the exact item can not be found, use the generic brand associated with the item.
- Adjust the quantity and price if necessary, then tap Update details.
- Repeat steps 4-6 for all necessary corrections, then tap Submit changes.
We'll review your changes and award any missing points within 24 hours.
Please note: Eligible items must be listed on the receipt to earn credit. Non-itemized receipts can't be verified for purchase.