How to Correct Receipts and Get Missing Points

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How to Correct Receipts and Get Missing Points

Notice a mistake on a recent receipt? You can get your missing points quickly by making corrections within three days of submission.

Follow these steps:

  1. Tap your point balance in the top-right corner of the app.
    1 - Tap on point balance.png

  2. Find the receipt you want to correct in your point history, or tap the receipt icon. You can also search by submission date.
    2 - Tap on receipt to correct.png

  3. When viewing the receipt, scroll down and tap Correct receipt.
    3 - Tap on Correct Receipt.png

  4. Tap the item you'd like to correct, then tap Select product. You can also find the item by tapping Scan barcode and scanning the product's barcode.
    5 - Select correct product.png
    • If the exact item can not be found, use the generic brand associated with the item.

  5. Adjust the quantity and price if necessary, then tap Update details.
    6 - Update details.png

  6. Repeat steps 4-6 for all necessary corrections, then tap Submit changes.
    7 - Submit corrections.png

We'll review your changes and award any missing points within 24 hours.

Please note: Eligible items must be listed on the receipt to earn credit. Non-itemized receipts can't be verified for purchase. 

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