Common Questions

Snap your physical receipts by tapping the orange camera button and taking pictures until the store name, date, and total are captured.

If you're missing points from something you purchased, tap Correct receipt at the bottom of the receipt details and follow the instructions.

Fetch Play is a way to earn points in Fetch by playing popular mobile games. Games have a series of tasks to complete for points.

Scan receipts from online purchases by connecting eligible email and retailer accounts to our eReceipt feature.

Tap your point balance at the top of the screen and search for the reward you want. Tap the reward amount you want and follow the instructions.

Once you redeem a reward, it will process for 72 hours. After that, you can access it by tapping your points balance at the top of the screen. Tap the My rewards section and select the reward to view more details.

Earn points by submitting receipts, completing offers, referring friends, playing games, and doing much more!

New users can enter a referral code on the Account tab, before snapping their first receipt, to earn their first points.

Submit up to 35 receipts over a rolling 8 days. If you hit that limit, you can snap more after the oldest receipt falls outside the 8 day window.

You are only allowed to snap receipts from purchases made by yourself. Submitting receipts that aren't yours is not allowed.

Update your account info on the Account tab by tapping the pencil icon next to your profile photo.

You can update the language your Fetch app appears in through Settings on the Account tab.

Receipts can be rejected for a variety of reasons like being too old, missing important information, having already been submitted, and more.

Refer new users by sharing your referral code with them. When they sign up for an account with your code, both of you earn points.

Points expire after 90 days of inactivity. Stay active in Fetch by submitting receipts and redeeming rewards.