How to Delete Your Fetch Account

How to Delete Your Fetch Account

We appreciate you giving Fetch a try! Before requesting account deletion, please take note of the key differences between deactivating and deleting your account:

Deactivating your account is temporary.
Your receipts and reward information will remain available if you choose to reactivate your account in the future. While deactivated, you will not be able to snap receipts, earn points or redeem rewards. 

Deleting your account is permanent and irreversible.
All of your account data, including points, receipts, and reward information, will be permanently deleted. If you delete your account, you won’t be able to use Fetch or create a new account in the future.

To delete your Fetch account, fill out one of these forms:

• If you are not a California resident: Account Deletion
• If you are a California resident: Account Deletion/California Consumer Privacy Act (CCPA)

Alternatively, you can access these forms in the Fetch app:

iOS Devices

1. Open Fetch and go to the Account tab.
2. Select Help Center.
3. Tap Deactivate or delete account.
4. Fill out and submit the form.

Android Devices

1. Open Fetch and go to the Account tab.
2. Select Help Center.
3. Tap Privacy.
4. Select Privacy Request Forms.
5. Fill out and submit the form.

Please note: Deleting your account will cause you to permanently lose your remaining Fetch points. Once deleted, points can't be recovered.